FAQs

 
  • We source a wide range of industrial components including metal fabricated parts, machined parts, plastic molded parts, wiring components, conveyor accessories, automation parts, and custom assemblies. These examples represent products we’ve sourced before, but we can source almost any industrial item as long as specifications are clear.

  • Yes. Since we operate as a supplier rather than a pure sourcing consultant, we can offer flexible MOQs and custom runs as long as the factory supports the order. Many of our partners specialize in working with small and mid-sized manufacturers.

  • We perform factory vetting, sample reviews, and production monitoring. Before shipment, we coordinate QC checks or require quality documentation from the manufacturer. Our goal is to make sure what we deliver meets your requirements — because we are responsible for the final product, not just the sourcing process.

  • If you have them, great — it speeds things up. If not, we can work from a sample, photos, or general requirements. We coordinate directly with factories to finalize materials, dimensions, and technical details before production.

  • No.
    We sell you a complete product that includes sourcing, production coordination, export handling, and delivery.
    Whether you need port-to-warehouse logistics or end-customer distribution, we can manage the entire supply chain.

  • Item descriptionSince you purchase directly from us, we take responsibility for resolving product issues. This may include replacements, reworks, or other solutions depending on the situation. Because we control sourcing and QC, most issues are prevented long before shipment.

  • Initial product matching and quotations usually take 3–7 days.
    Production depends on the complexity—standard parts are faster, custom items may require sampling and tooling.
    We give realistic timelines early so you can plan production.

  • We don’t charge sourcing fees.
    We earn through transparent product margins, meaning all sourcing, coordination, QC, and logistics management are built into the product cost.
    This gives you predictable, all-inclusive pricing without extra service charges.

  • Absolutely. Our model is designed for companies that need reliable overseas production but don’t want to build an internal sourcing or logistics team.
    You focus on manufacturing and operations—we deliver the components you need.

  • We work with manufacturers that hold relevant certifications such as ISO, UL, CE, RoHS, and others depending on the product category.
    Since you purchase the final product through us, we take responsibility for compliance and documentation.